Hello. I’m Cheryl.
Sales operations specialist.
Hire me if you need a freelance professional.
Amsterdam based
Excel & Coffee lover.
For over ten years, I have worked for brands to provide complex operational support to high priority accounts, and also guided in reorganising & streamlining business operations and processes.
Having experience with different stages within the (E2E) end-to-end supply chain, from demand planning to post-sales customer service, my aim is to set-up a seamless workflow, provide structure and visibility, and enable high quality decision making.
My Experience
Online Marketplaces
Onboard, maintain and optimize operational performance on the largest e-commerce platforms such as Zalando and Amazon.
ERP & CRM Management
Knowledge of ERP systems and CRM platforms, such as SAP, AFAS, Dynamics 365 & Salesforce. (Power)BI assistance.
Strategic Key Accounts
Operational & commercial stakeholder management, from (EDI) orderbook and product alignment to KPI tracking.
In-season performance
Maximize chances to increase overall performance by optimizing sales analysis, rolling forecasts & stock management.
CS & Sales Support
Guide B2C or B2B back-office to work smarter to achieve excellent customer service and efficiency. Build on Zendesk or Giorgias.
Supply Chain
Coordination of (3PL) logistics and warehousing with focus on customer fulfillment and best practices.
On-site. Hybrid. Remote.
As I've started my freelance journey in 2022, I'm excited to explore new workplaces, meet interesting
people and get to solve new puzzles.
Being a teamplayer at heart, I'm open to work fully remote but glad to be a part of a physical
team during a project on-site.
I'm available for interim positions, so should you be in need of a professional to join your team, please
don't hesitate to contact me for a coffee
& chat!
